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Ford is testing the use of robots that assist in ergonomically difficult tasks. Workers on the production line often have to use heavy air-powered tools to complete their tasks, but the new robots can assist their human counterparts with these jobs. Ford's efforts show their concern for employees regarding which of the following?


A) ethical decision making
B) innovative techniques
C) use of technology
D) occupational safety

E) B) and C)
F) A) and D)

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The economic model of social responsibility places primary emphasis on which of the following?


A) active government involvement
B) conservation of natural resources
C) economic return
D) the balance of economic return and social return

E) B) and C)
F) All of the above

Correct Answer

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What are two ways that companies demonstrate responsible employment practices?


A) profitability and equality
B) whistle-blowing and occupational safety
C) equality and occupational safety
D) equality and whistle-blowing

E) B) and C)
F) A) and B)

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C

The statement "Warning: The Surgeon General Has Determined That Cigarette Smoking Is Dangerous to Your Health" supports which of the following consumer rights?


A) the right to safety and to be informed
B) the right to be heard and to be informed
C) the right to work and to be informed
D) the right to safety and to be heard

E) B) and C)
F) A) and B)

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Steve has a problem with a coffee maker he purchased recently. He has been trying for days to speak with the company by calling its 800-number, but it rings forever or sends him through a maze of automated recordings. Steve feels that which of his basic consumer rights is being violated?


A) the right to safety
B) the right to be informed
C) the right to be heard
D) the right to choose

E) B) and C)
F) A) and B)

Correct Answer

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What are the three sets of factors that influence the standards of behaviour in an organization?


A) organizational norms, circumstances, morals
B) peer pressure, attitudes, social factors
C) opportunity, individual factors, social factors
D) financial factors, opportunity, morals

E) All of the above
F) A) and D)

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If top executives at Volkswagen were aware of the "defeat device" that software engineers installed on 11 million vehicles, they failed to promote ethical behaviour in which way?


A) protecting whistle-blowers
B) adopting a code of ethics
C) leadership making a commitment
D) abiding by trade association guidelines

E) B) and C)
F) All of the above

Correct Answer

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The opportunity to be unethical will be reduced if a company deals with violations of its ethical codes in which of the following ways?


A) leisurely and lightly
B) firmly and consistently
C) on a case-by-case basis
D) for only lower-level employees

E) A) and C)
F) All of the above

Correct Answer

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How will this decision likely affect the local community in cities where stores are closing?


A) higher unemployment
B) lower prices
C) higher profits
D) increased pay

E) B) and D)
F) All of the above

Correct Answer

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What are the three primary components of business ethics?


A) avoiding conflict of interest, competing fairly and honestly, and being transparent
B) avoiding conflict of interest, avoiding bribes, and being transparent
C) competing fairly and honestly, being transparent, and social auditing
D) competing fairly and honestly, investor relations, and being transparent

E) A) and B)
F) C) and D)

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Loblaws, a supermarket chain, introduced a system to help shoppers make healthier food choices. Guiding Stars is a food rating system that rates foods based on nutrient density using a scientific algorithm to assign a 0, 1, 2, or 3 star rating (3 stars is the highest rating a product can receive) . With the introduction of Guiding Stars, Loblaws is recognizing which of the following consumer rights?


A) the right to safety
B) the right to be heard
C) the right to be informed
D) the right to choose

E) None of the above
F) A) and B)

Correct Answer

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If a clothing manufacturer intentionally hid the fact that it uses hazardous chemicals in the production process, it would be violating which of the three primary components of business ethics?


A) being transparent
B) avoiding conflicts of interest
C) insider trading
D) sustainability

E) C) and D)
F) A) and D)

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In Canada, consumer issues related to the purchase of goods and services are covered by which jurisdiction?


A) federal
B) provincial
C) municipal
D) international

E) None of the above
F) B) and D)

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B

A company seeking to address occupational safety in the workplace might initiate which of the following best practices?


A) create objective performance appraisal systems
B) provide ergonomic workstations for employees
C) ensure equal pay between office and factory workers
D) conduct safety training once every other year

E) A) and B)
F) A) and C)

Correct Answer

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How will this decision likely affect customers of the company?


A) increased product choices
B) increased job opportunities
C) increased tax revenue
D) increased profits

E) A) and B)
F) B) and D)

Correct Answer

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The motion picture industry uses a rating system to describe the content of its movies. Movies are accompanied by ratings such as PG (parental guidance suggested) or R (not suitable for those under 17) . This rating system satisfies which of the following consumer rights?


A) the right to be heard
B) the right to safety
C) the right to be informed
D) the right to refunds

E) B) and D)
F) None of the above

Correct Answer

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How will this decision likely affect investors in the company?


A) higher unemployment
B) decreased tax revenue
C) improved profits
D) increased pay

E) None of the above
F) A) and B)

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Blake Mycoskie was inspired to begin TOMS Shoes after witnessing the hardships that children in Argentina face growing up without shoes. According to the TOMS website, Mycoskie's idea was to create a for-profit business that was sustainable and not reliant on donations. Since 2006, TOMS has extended its efforts to donate to people in need by donating eyeglasses and clean water in addition to shoes. TOMS operates under which of the following concepts?


A) transparency and social responsibility
B) the socioeconomic model of social responsibility
C) the economic model of social responsibility
D) ethical decision making

E) A) and B)
F) A) and C)

Correct Answer

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D

A bottled water manufacturer created a thinner bottle that uses 35% less plastic. What type of sustainability practice does this represent?


A) workplace safety improvements
B) community outreach
C) product design improvements
D) ethics improvements

E) A) and C)
F) A) and B)

Correct Answer

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At Victoria's Secret, managerial approval is required whenever an employee makes a purchase at the store using an employee discount. Which factor affecting ethical behaviour is Victoria's Secret seeking to control?


A) individual
B) social
C) moral
D) opportunity

E) A) and B)
F) A) and D)

Correct Answer

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