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Union membership in Canada has been declining rapidly as a percentage of both the civilian labour force and non-agricultural paid workers.

A) True
B) False

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There are generally four internal steps prior to arbitration.

A) True
B) False

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The process whereby a union is legally deprived of its official recognition as the exclusive bargaining agent for a group of employees is known as


A) decertification due to fraud.
B) voluntary decertification.
C) decertification.
D) automatic decertification.
E) termination of a voluntarily-recognized union.

F) B) and C)
G) All of the above

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The primary purpose of the grievance procedure is to


A) call to the attention of union and management leaders areas of the contract requiring clarification or modification in subsequent negotiations.
B) resolve issues that were not anticipated by those at the bargaining table.
C) serve as a communications device.
D) interpret the contract language.
E) ensure the application of the contract with a degree of justice for both parties.

F) A) and B)
G) None of the above

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Each of the following is a component of business unionism except


A) lobbying for legislative changes pertaining to security issues and working conditions.
B) seeking greater job security.
C) negotiating for better pay and benefits.
D) achieving better working conditions.
E) There are no exceptions listed above.

F) A) and B)
G) A) and C)

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Unlike conciliators and mediators, arbitrators can impose a settlement.

A) True
B) False

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Each of the following statements about lockouts is true except that


A) they put pressure on the union negotiating team to agree to the terms and conditions offered by management.
B) they are legally permissible in only a few Canadian jurisdictions.
C) they can damage an organization's public image.
D) they may have a negative impact on nonstriking employees.
E) lockouts are not a widely used strategy in Canada.

F) A) and B)
G) B) and E)

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A full-time employee of the union, whose role is to plan and execute union membership recruitment campaigns, is known as


A) a union organizer.
B) a regional representative.
C) a chief steward.
D) a business agent.
E) the local president.

F) A) and B)
G) A) and C)

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